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Guide

How to export clients from Mindbody

Studios can export client email and mailing lists from the Mailing Lists report to Excel, and see active members in the Members report. The API offers a programmatic route.

Checked October 2026 · By the Hiive team

Quick answer

Export clients from the Mailing Lists report: Go to Reports, then Mailing Lists. → Set the filters for the clients you want. → Select Generate. → Select Export to Excel, then save the file as CSV if you need it.

Method 1

Export clients from the Mailing Lists report

  1. 1

    Go to Reports, then Mailing Lists.

  2. 2

    Set the filters for the clients you want.

  3. 3

    Select Generate.

  4. 4

    Select Export to Excel, then save the file as CSV if you need it.

Excel (XLS), save as CSVThe on-screen email box shows at most 10,000 emails; the Excel export has no cap.
Method 2

Review your members

  1. 1

    Go to Reports, then Clients.

  2. 2

    Open the Members report.

Report
Method 3

Pull clients with the API

  1. 1

    Use Mindbody's public API (v6) from the developer portal.

  2. 2

    Request your clients and save the results.

JSONSuited to teams with a developer. Webhooks can keep another system in sync.

Limits to know before you start

  • Use the Excel export, not the on-screen email box, for lists above 10,000.
  • Exports come out as XLS, so save as CSV before importing elsewhere.
  • Tell clients where you're moving before importing their details anywhere new.
Mindbody’s own instructions

Moving your community somewhere new

  1. 01

    Tell your members first. Say where you're moving, why, and when the old space will go quiet.

  2. 02

    Keep the export safe. Only contact people in ways they agreed to, and follow data-protection law such as India's Digital Personal Data Protection Act, 2023.

  3. 03

    Set up the new home before you announce it: your first event, your Hive, and who can join.

  4. 04

    Run one event in both places, then point everyone to the new link.

Questions

Studios can export client email and mailing lists from the Mailing Lists report to Excel, and see active members in the Members report. The API offers a programmatic route.

Export clients from the Mailing Lists report: Excel (XLS), save as CSV. Review your members: Report. Pull clients with the API: JSON.

Create your Hiive at app.hiive.club/hiives/apply, set up your first event or Hive, then share your Hiive link with your Mindbody community and run your next event there. Keep the old space open while people move across, and only contact people in ways they agreed to.

Keep comparing

ComparisonHiive vs Mindbody
AlternativesThe best Mindbody alternatives
ReviewMindbody review
GuideHow to export members and attendees from Meetup
GuideHow to export attendees from Eventbrite
GuideHow to export guests from Luma

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Sources and disclosure

Written by the Hiive team. We make a competing product, so every claim about another product here comes from its own website or help centre, checked in October 2026. Prices and features change — check the provider before you decide. Spotted something out of date? Email jai@hiive.club and we’ll fix it.

  • Mindbody — business pricing
  • Mindbody Support — export client email or mailing addresses
  • Mindbody developer portal
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